Terms and Condition
Customer Service & Terms and Conditions
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
Most orders delivered within 4-6 weeks. Some orders may take longer. If you would like to check on the status of your order, you can do so by logging into your account online. If you feel your order is taking longer than usual or if you have any questions about your order you can contact us by email.
Privacy & Security
OUR CUSTOMERS PRIVACY IS VERY IMPORTANT TO US! Wosecure.com WILL NOT share ANY customer information or database with ANY other company. Wosecure.com does not believe in spamming. Your order with Wosecure.com is secure, which means that your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. The secured pages will show a secured URL and a lock sign on your browser. When you enter your credit card number into the Order Form, it convey across the Internet in an encrypted (scrambled) form, and then decoded when it gets to the server. Additionally, your credit card information is not transmitted via e-mail (which is not encrypted. Should you have any problem with your credit card charge, we will give you our prompt attention and work to resolve the issue. We want our customers and visitors to feel 100% safe and 100% private when surfing our web site.
Refund & Cancellation
Wosecure.com does NOT accept returns. All items sold on our site are very discounted which is why we are unable to accept returns. If you receive a defective item or if an item arrives DOA you must contact Wosecure.com within 5 days after receiving the item, We will refund the full amount.
You can cancel an order until it has not been packed in our Warehouse Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.
Wosecure.com was built and designed to give our customers the most enjoyable and effortless buying experience possible.
We accept Visa, Master Card, American Express and Paypal.
You can log into your account by clicking the My Account link at the top right of the page. There you will find all your order history as well as your account information.
Updating Account Information
Updating your account information is simple and easy. First log into your account by clicking the My Account link at the top right of the page.
Wosecure Refund Policy Offers you the option to get refund amount purchased on Wosecure within thirty (30) days of the receipt.
Wosecure shall not be responsible if some purchase is not registered or is lost due to any network problems such as breakdown of machinery, unclear/ disruption in the network or non-receipt of payment from banks/payment gateways and/or the cost(s) charged by the network operator(s). Any dispute in connection to the same shall be settled between the end customer and the network operator without involving Wosecure.
Wosecure shall not be liable for any loss or damage due to Act of God, Governmental actions, force majeure circumstances, or any other reason beyond its control, and shall not be liable to pay any monetary compensation or otherwise for the same.
1. User Account, Password, and Security:
If You use the Wosecure, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Wosecure.You agree to(a) immediately notify Wosecure of any unauthorized use / breach of your password or account and(b) ensure that you exit from your account at the end of each session.2. Services Offered:
The Wosecure is a platform that Users utilize to meet and interact with one another for their transactions. Wosecure is not and cannot be a party to or control in any manner any transaction between the Wosecure’s Users. Henceforward:
a. All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Wosecure does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
b. Wosecure does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Wosecure.
c. Wosecure is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Wosecure cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Wosecure.
d. At no time shall Wosecure hold any right, title or interest over the products nor shall Wosecure have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.
e. The Wosecure is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Wosecure is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Wosecure hold any any right, title or interest over the products nor shall Wosecure have any obligations or liabilities in respect of such contract. Wosecure is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
f. Pricing on any product(s) as is reflected on the Wosecure may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
g. You release and indemnify Wosecure and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Wosecure and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Wosecure cannot take responsibility or control the information provided by other Users which is made available on the Wosecure.
4. User Conduct and Rules on the Wosecure:
You agree, undertake and confirm that Your use of Wosecure shall be strictly governed by the following binding principles:
a) You shall not host, display, upload, modify, publish, transmit, update or share any information which:
belongs to another person and to which You do not have any right to;
is grossly destructive, hassle, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
is misleading in any way;
involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity;
contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
contains video, photographs, or images of another person (with a minor or an adult).
tries to gain unauthorized access or exceeds the scope of authorized access to the Wosecure or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Wosecure or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
interferes with another USER’s use and enjoyment of the Wosecure or any other individual’s User and enjoyment of similar services;
infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
violates any law for the time being in force;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to thecommission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
shall not be false, inaccurate or misleading;
shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers;
b. We on certain landing page even allow our Users to experience free exchange of ideas and observations regarding interest in the field of fashion, including ‘viewing user generated content’ and/or ‘videos’ and ‘posting comments’. By accessing, viewing and/or posting any user generated content to any specific dedicated page on the Wosecure, you accept and consent to the practices described in these ‘Terms of Service’ and ‘Privacy Policies’, as well as any other terms of prescribed by the Wosecure. You agree and undertake that when accessing, viewing and/or posting any user generated content on these pages You will not imitate, abuse, harass, any Customer/User or violate and exploit, any of these ‘Terms of Service’ of the Wosecure.
c. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Wosecure or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Wosecure or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Wosecure. We reserve Our right to bar any such activity.
d. You shall not attempt to gain unauthorized access to any portion or feature of the Wosecure, or any other systems or networks connected to the Wosecure or to any server, computer, network, or to any of the services offered on or through the Wosecure, by hacking, password “mining” or any other illegitimate means.
e. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity
f. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
g. You shall not engage in advertising to, or solicitation of, other Users of the Wosecure to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Wosecure or related to us.
h. The Content posted does not necessarily reflect Wosecure views. In no event shall Wosecure assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Wosecure. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
5. Contents Posted on Wosecure:
You may use information on the products and services purposely made available on the Wosecure for downloading, provided that You
(1) do not remove any proprietary notice language in all copies of such documents,
(2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
(3) make no modifications to any such information, and
(4) do not make any additional representations or warranties relating to such documents.
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We may share personal information with our other corporate entities and affiliates.
a. Correspondence Information. Following are the various Correspondence Information which You provide when You access/register for Our Service includes:
Under the age of 18 years, you shall not register as a User of the Wosecure and shall not transact on or use the Wosecure. As a minor if you wish to use or transact on Wosecure, such use or transaction may be made by your legal guardian or parents on the Wosecure.
Personal Information: name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.
Financial Information: credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that Wosecure ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard.
Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by Wosecure for purposes of tax or regulatory compliance.
Transactional Information: Order ID, transactional history (other than banking details) about your e-commerce activities on our Wosecure.
User IDs: Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to our Services.
Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
Nudity or other sexually suggestive content
Hate speech, credible threats or direct attacks on an individual or group
Content that contains self-harm or excessive violence
Fake or impostor profiles
b. Technical and functional management of the Mobile App. When you use our Wosecure, we also process technical data such as your IP-address, Device ID, Device Contacts, Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Wosecure, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Wosecure.
c. Operational Use. We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Wosecure. You acknowledge and agree such update is for Your interests and for improving personalization and service efficiency of the Wosecure.
Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you. d. Applicable law and procedure. We collect and store your Correspondence Information to: (a) comply with our obligations under law; and (b) monitor your use of our Services in order to ensure your compliance with our Terms of Service.
Note: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Wosecure is at your own risk. We recommend that you do not disclose your password to anyone.
f. Third Party. At times We may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, Your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of Your information by such third parties.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.
7. Disclaimer of Warranties and Liability:
All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through Wosecure are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Wosecure does not warrant that: Wosecure will be constantly available, or available at all; or The information on Wosecure is complete, true, accurate or non-misleading.
We may provide you alternation services (limited to alteration of length, alteration of the waist size) for the garments purchased by You from Us. This service shall be free of cost and no amount would be collected from You for such alteration. However, a nominal fee as mentioned by Wosecure at the time of creating the alteration request (inclusive of service tax) would be applicable as convenience charge towards pick up and drop of the garments or towards tailor visit (wherever applicable).
10. Trademark, Copyright and Restriction:
Wosecure is controlled and operated by Wosecure and products are sold by respective Sellers. All material on Wosecure, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Wosecure is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Wosecure or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.
11. Limitation of Liability:
In no event shall Wosecure be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
(a) the use or the inability to use the Services or Products;
(b) unauthorized access to or alteration of the user’s transmissions or data;
(c) breach of condition, representations or warranties by the manufacturer of the Products
(d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Wosecure or Service. Wosecure shall not be held responsible for non-availability of the Wosecure during periodic maintenance operations or any unplanned suspension of access to the Wosecure. The User understands and agrees that any material and/or data downloaded at Wosecure is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, Wosecure’s liability shall be limited to an amount equal to the Products purchased value bought by You. Wosecure shall not be liable for any dispute or disagreement between Users
a. Wosecure may suspend or terminate your use of the Wosecure or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Wosecure chooses to terminate them.
b. If You or Wosecure terminates your use of the Wosecure or any Service, Wosecure may delete any content or other materials relating to your use of the Service and Wosecure will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Wosecure for purposes of tax or regulatory compliance.
c. You shall be liable to pay for any Service or Product that you have already ordered till the time of Termination by either party whatsoever.